It is common, at the beginning of the year, to ponder upon what the year ahead will bring. Several experts have published their predictions for trends we can expect in legal technology, in 2017. So, what are they saying? Generally speaking, they expect lawyers to become more mobile, more collaborative (using the cloud do to do), and more responsive (using social media to engage with clients and potential clients). 2017 is also expected to see a rise in the usage of AI (Artificial Intelligence), and to be the year that E-Discovery goes mainstream. Cybercrime & Cyberwarfare, too, will remain in the news.
Let’s have a closer look at these items.
In 2016, for the first time worldwide, we saw more mobile devices being used online than desktops. This trend is expected to continue. More lawyers will start using mobile apps. They also will start accommodating their mobile clients – and potential clients – more. (We recently published two articles on the subject, where you can find more information).
2017 will see a further increase in cloud usage. The could will play an increasingly important role in collaboration between lawyers. Bigger law firms are expected to start using big data analytics. The cloud will also play a significant role in the further development of AI and E-Discovery (see below).
Cybercrime will continue to rise, and will continue to become more and more sophisticated. AI will increasingly be used in cyber-protection, as well as in attacks. Experts also expect an increase in cyberwarfare.
Social Media – Business Social
More lawyers will start embracing social media, and as a result they will become more responsive, i.e. engage more with clients and potential clients. More specifically, for lawyers, an increase is expected in the usage of professional or business social media. Some experts foresee an important role for new players (service providers) on this market.
In 2017, AI will continue its rise, and become more omnipresent. The main focus of artificial intelligence in legal tech will remain on Machine Learning. More specifically, AI will continue to push legal technology in the fields of Legal Research (with, e.g., virtual Legal Research assistants), Contract Review, Security, and E-Discovery (see further). One expert also expects AI to be introduced in legal practice management, as well as legal project management, which, in turn could lead to significant advances being made in those fields.
Last, but not least, 2017 is the year E-discovery is expected to go mainstream. E-Discovery, also spelled eDiscovery, stands for electronic discovery. It refers to the discovery of relevant information in legal proceedings – such as litigation, government investigations, or Freedom of Information Act requests – where the information that is being analyzed is stored in an electronic format. Think, e.g., about the recent example of the FBI analyzing tens of thousands of emails that were leaked by WikiLeaks, in just four days. As more and more information is being stored electronically, E-Discovery is becoming more and more important. In 2017, it is expected to go mainstream.
Experts predict the following trends for E-Discovery in 2017:
- The increase in social media usage implies that E-Discovery will have to be able to incorporate the analysis of social media information as well.
- The Internet of Things will also have a serious impact on E-Discovery, as it will have to learn to process the data that are produced by billions of devices. In the US, e.g., there is a murder case where Amazon is asked to give access to the data one of its digital Echo devices (virtual assistants) may have recorded as evidence.
- Because of these two developments (social media & Internet of Things), data privacy is becoming more important than ever.
- Machine Learning is expected to become the most important technology for E-Discovery.
- Cross-border compliance will continue shaping E-Discovery: multinationals, e.g., must comply with laws in several countries. This has implications on what can be stored where, which in turn has its effects on E-Discovery.